Terms of Service

By creating an account, or by using any Corporly service, you agree to be bound by these Terms of Service and by our Privacy Notice. You confirm your agreement by ticking the acceptance checkbox at signup; we record the date and time of your acceptance. If you do not agree, do not create an account or use the service.

In these terms, “Corporly,” “we,” “us,” and “our” refer to Corporly (Thailand) Ltd., a company duly incorporated and existing under the laws of Thailand.

Corporly is a Thai business legal service. We provide legal solutions for businesses: legal assessments and advice, document preparation, filing support and related corporate services, within the scope agreed for each engagement. The legal work is led by a Thai-licensed lawyer, who is responsible for its legal conclusions and reviews it before release, as described in section 5.

Legal advice is given only within an engagement, on the scope agreed and the facts you provide. An engagement starts when we confirm its scope and fee in writing (or when you purchase a listed deliverable). General information on our website, in our articles and guides, in our enquiry chat and in our general emails is not legal advice on your situation.

Our client is the specific individual or entity that purchased the service. Our obligations run only to that client — not to their parents, subsidiaries, affiliates, shareholders, directors, officers, employees, or any other related party, unless we have separately agreed otherwise in writing.

Each engagement is limited to the scope agreed for it: either a listed deliverable you purchase, such as a director-change document set or an incorporation package, as described at the point of purchase, or work defined in a written scope, such as a legal assessment, a route map or transaction support. Work outside that scope is a separate engagement, priced separately.

Corporly may decline or discontinue any engagement, including where a conflict of interest exists, where required information is not provided, or where we reasonably believe the requested work is unlawful or outside our services.

Standard documents may be prepared with automated systems from the information you provide. Legal assessments and advice are prepared by or under the supervision of the lawyer. All work is reviewed by a Thai-licensed lawyer before release to you.

Where a government filing is required, it is submitted manually by the lawyer to the relevant authority. Corporly does not submit filings to government systems automatically.

Every fee is agreed before the work starts. Listed deliverables are offered at a flat fee, stated before you pay, covering the documents for that deliverable and the lawyer review described in section 5. Assessments and other defined work are charged at a fixed fee agreed in writing. Complex regulatory or transaction work may be quoted in stages, each agreed in writing before it begins.

Our fees do not include the following, which are charged separately or paid to third parties:

• Government and official filing fees set by the relevant authority.
• Pass-through government and processing fees for services such as district office document issuance, translation, and notarisation or legalisation — charged at cost and shown on the payment page before you pay.

Payment is due in advance. Fees are collected securely through Stripe (or as set out in your written scope): for a listed deliverable, before document preparation begins; for staged work, before each stage begins. We store only payment references — never full card details. A tax invoice is issued after successful payment.

Each deliverable, including a written assessment, includes one round of revisions at no charge, requested within 14 days of delivery.

• Additional revision rounds, or changes to scope — such as altering the shareholder structure after documents have been generated — are charged as a new deliverable.
• Revisions required because of a Corporly error, such as a validation failure or a template defect, are always free, regardless of timing.

• Before work on a deliverable or stage begins — you may cancel and receive a full refund of the fee paid for it.
• After delivery — no refund is available, except where Corporly is at fault. Where a delivered document is defective because of a Corporly error, we will correct it at no charge and, where correction is not possible, refund the fee for that deliverable.

The decision to accept or reject a filing rests with the Department of Business Development (DBD) or the relevant authority. If a filing is rejected:

• If the rejection is due to a Corporly error — a defect in the documents we prepared — we will correct and re-file at no additional charge.
• If the rejection is due to information you provided — inaccurate, incomplete, or changed facts — the corrected filing is treated as a new deliverable and is priced separately.

Corporly does not promise or guarantee that any government authority will approve any filing, name reservation, or application. Approval rests solely with the relevant authority, and statutory waiting periods and official requirements are outside our control.

You warrant that all information and documents you provide are accurate, complete, and lawfully yours to provide. Corporly prepares documents and advice from the information you provide and does not independently verify facts you supply. You are responsible for the consequences of inaccurate or incomplete information.

On full payment, the final documents we deliver for your deliverable are yours to use for their intended purpose. We retain copies and records in line with our Privacy Notice:

• Identity and KYC documents (ID/passport copies) — retained for 2 years from completion of the relevant engagement, then deleted or archived unless a longer period is required by law or an ongoing matter.
• Incorporation and corporate-change records, and generated legal documents — retained for as long as your company remains registered and in a client relationship with us, and for a reasonable period after.
• Payment records (references only, not card data) — retained for 5 years for tax and accounting compliance.

Corporly will not disclose your information to other clients or to any third party, except as set out in our Privacy Notice — for example, to a government authority where your service requires a filing, or to the service providers that operate the platform.

Where bilingual (Thai and English) documents are produced, the English translation is auto-generated for reference. Corporly does not determine or advise which language version prevails in the event of any inconsistency between the Thai and English versions. The auto-translation disclaimer included with those documents applies.

All communication between you and Corporly is by email. Email is not a secure medium and may be delayed, intercepted, lost, or accessed by others. By using the service you accept this risk. Do not send information by email that you are not willing to send by an unsecured channel; use the platform's secure upload for sensitive documents.

Corporly will reference you as a client, or use your name, logo, or any information about your engagement in marketing or promotional material, only with your prior written consent. This is opt-in: we will not do so unless you have affirmatively agreed in a record we retain.

Either party may end an engagement by giving the other 30 days' written notice. Fees for work already completed at the point of termination remain payable, and the refund terms in section 9 apply to work not yet started.

To the fullest extent permitted by law, Corporly's total aggregate liability arising out of or in connection with any deliverable or stage is limited to the amount set out in the written scope for that engagement or, where no amount is set out, the total fee paid by the client for that deliverable or stage, consistent with the limitation of liability clause in Corporly's Service Agreement template.

Corporly is not liable for indirect, incidental, special, or consequential losses, or for loss of profit, revenue, or business opportunity. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable Thai law.

These terms are governed by the laws of Thailand.

Any dispute arising out of or in connection with these terms that cannot be resolved amicably will be submitted to the courts of competent jurisdiction in Thailand.

We may update these terms from time to time. When we do, we will revise the effective date above and, where the change is material, notify you through the platform. Continued use after a change takes effect constitutes acceptance of the updated terms.

Questions about these terms? Email us at contact@corporly.com.